I was going to rant about my Cricket Phone that I recently had shut off. Here is a bit of history of what went down, what the problem was, and how it was resolved. It all turned out in my favor by the way.
Ok, about two weeks ago I signed up for service with AT&T and decided to have my phone number from my Cricket Phone ported to my new AT&T phone, just to save the hassle of having to change my number on everything. For those of you unaware of how porting works, I will give you a brief summary. You sign up for service with another provider, give them your current number … and then basically you don’t have to do anything. Your new provider contacts your current provider, it gets switched, and your old provider automatically shuts off your old service once the number has been ported. That is exactly what happened. I was using my old phone, and right afterwards my new phone made a noise … I had a text message saying my number had been ported successfully! Woah, I was just on the other phone though! So I tried to call someone on my old phone and I just got a busy signal. Cool! That was easy, right?
Well, the problem was … when my old Cricket Phone had been disconnected, it decided to pretend I did not exist. My bill for the month was due on September 30th and I had intentions on paying it. It was like September 22 when my old phone stopped working. Whatever, I was just going to pay it. So I try to login to my account online, and it says “sorry you don’t exist” … it wouldn’t login at all. So I try to call 1-800-CRICKET. Guess how bad their service is? BAD. You cannot access any options, let alone talk to a customer service representative without first entering your cellular number or your account number. So I tried to enter my cellular number, but again … I did not exist and the automated guy said, “sorry goodbye” and hung up on me! I called back several times and tried every single option on the menu but it was requiring me to put in my phone number or account number. I do not know my account number. I do not know my account number because I do not get a paper bill. I do not get a paper bill because you have to pay 55 cents a month to get a paper bill! YES. You actually have to pay extra to get a bill in the mail! My online account was non-existant, and I was like “UM”. Oh yeah, I think I already wrote about the BIG GREEN CRICKET STORE here that does NOT accept payments! Aghh!
So, I had wanted to have the phone re-activated with a different number for my brother. I went to the BIG GREEN CRICKET STORE today and decided if they told me that they didn’t do that there I was going to blow up the building. There was a line out the door. Everyone in there was ghetto, and had broken phones that they had busted while throwing them in fits of rage. GOD, people are so STUPID. Anyways, I got to the dude and he looked up my account and said my balance was $0. I didn’t argue, but I did say that I hadn’t paid my bill that month. He was like, “Oh well, you don’t have to pay then … the computer does not lie.” OK, cool. Because my plan is NOT prepaid, so I did owe my bill for the month. He was like, “This is great. This is the beginning of the month so it is the best time to reactivate the phone since we don’t prorate plans.” So if I had gone in the middle of the month I would have had to pay for a full month at the end of the month. That is retarded. Who doesn’t prorate? That is funny because I went in about two months ago and asked if they prorated because I was shopping around for different phones and I wanted to make sure that I wasn’t going to get billed for a full month if I had my phone shut off in the middle of the month or something. And the guy told me that they DEFINITELY would prorate my bill. LIARS.
So I walked out with a new number and a reactivated phone and I only had to pay $15. I was expecting to have to pay my bill, but apparently CRICKET doesn’t have their shit together. Not my problem. My sweet revenge for every time I dropped a call because I live in something with walls. Yeah, get CRICKET only if you live in a tent … with very thin material. Just kidding, that phone actually worked really really good in the city, until I moved into the cave. My AT&T phone works worse than my CRICKET phone. What is a girl to do? I hate phones.
Todd and I are going out to eat in a little bit and I am going to go hang out with him and the cat. But thanks to Julie, I now know where I can go get some jigsaw puzzles. I’ll take a raincheck on that … maybe soon though. I’m getting in the mood for some puzzle fun pretty soon.
BYE!