I have concluded that the people who work at the Oakland Post Office are complete idiots. Today I got to work and found that our email wasn’t working properly, and sadly I cannot work without my email open. Perhaps it is because that is where I store all information and also that I usually spend a good portion of my morning replying to emails. In fact, I now have an aversion to using the telephone.
So I browsed around online for a while and got bored, so I decided to call the Oakland Post Office and ask them where my mail was. Please refer to last post regarding the fact that I no longer get mail. I’m quite professional and usually quite pleasant and understanding on the phone, but seriously … these people are morons and deserve to be treated like crap.
Me: Hi, I live at xxx Street and have not been receiving my mail for a few weeks. My landlord moved my mailbox and gave me a new key, and ever since then I have received no mail.
Stupid Man: Well if you get a different mailbox you have to complete a change of address form.
Me: But my address didn’t change. My mailbox just moved to the right approximately two inches. There are four connected mailboxes on the front porch of the house. My mailbox used to be the third one, now it is the fourth.
Stupid Man: Did you put your name on the mailbox?
Me: Yes
Stupid Man: Well the carrier probably killed your mail.
Me: Killed? What?
Stupid Man: Yeah, he would have held it for ten days and then killed it.
Me: Why would he do that? Can’t he read my name on the mailbox, it only moved a few inches … I don’t think he could have missed it!
Stupid Man: Well if you aren’t getting any mail, it’s gone.
Me: Well where did it go? Did it get sent back to the sender or is it at the Post Office?
Stupid Man: No, he killed it ma’am, it’s gone.
Me: He threw it away?
Stupid Man; Yes ma’am, if it was more than ten days old, he trashed it.
Me: Why??!!
Stupid Man: We don’t keep mail at our facility, unless you request for us to hold the mail, and you have to fill out a form for that.
Me: Umm ok, well I didn’t request anything, I just want my mail delivered to my mailbox like normal!
Stupid Man: Ok, I’ll tell him that you’re still around and to deliver your mail.
Me: I was never ‘not around’
Stupid Man: Well maybe nobody has been sending you anything.
Me: Ok, whatever … click
God, people are morons. I understand that there are a lot of people who move and don’t leave forwarding addresses, and the Post Office can’t store old mail forever, but come on … my name is on the mailbox and it is in plain sight! I am here, damn stupid people. And what does ‘killing the mail’ mean? That is not very professional and it sounds stupid. Ughh.